Onboarding

Set up your data backup with NovaStor's experts: We provide support for implementing NovaStor backup and restore software in your company, including consulting, brief training, and testing.

Tailor-made data backup: Onboarding service for NovaStor DataCenter

 NovaStor's backup experts provide support for the implementation of your new NovaStor DataCenter backup software as part of our onboarding service, which includes the exemplary rollout and setup of the software on previously defined systems to be backed up, as well as advice on your backup strategy.
During a consultation, we take a brief overview of your IT infrastructure and compare it with your requirements. Based on this, we recommend a backup strategy.
This should be understood as support and should not be confused with a complete backup concept or a complete rollout – the time frame for onboarding is designed for installations of up to 50 Backup Units at approx. 2 hours and for more than 50 Backup Units at approx. 4 hours. If you would like a complete installation including training and restore tests, we will be happy to provide you with a separate offer. 

Services

In an initial consultation, a NovaStor backup expert will assess your backup requirements, record them, and assist you in implementing your backup strategy.

Based on the joint concept, our backup expert will install NovaStor DataCenter on your systems via remote access and introduce you to the basic functions of your data protection solution. To transfer the installation to live operation, NovaStor will set up several backup jobs and perform initial backup and restore tests.

Once your backup software has been successfully set up and commissioned, you will receive a certificate with a summary of recommendations for your backup strategy.

  • Taking over the initial installation
  • Check for connection problems
  • Structure of the basic setup
  • Ensuring successful backup and restore
  • Certificate with recommendations
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Purpose and general conditions

The onboarding service includes the exemplary rollout and setup of the software as well as advice on your backup strategy.
During the appointments, which last approximately two to four hours, you will need access to your IT infrastructure, the backup destination, and a good telephone connection. Please also ensure that your hardware is running smoothly before the first appointment.

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