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NovaStor is committed to offering less complex backup solutions, backed by a team of backup experts who are here to assist you every step of the way. We specialize in backup, archiving, encryption, data retention and recovery, so you know you have a knowledgeable team on your side.
We don’t outsource. Our local technical experts are here for you, ready to help with one-on-one support – like your own personal IT department. Our customer service and technical support is based in the USA, so you get assistance directly from NovaStor engineers who truly understand our products and have the experience to address your unique needs.
Multiple option, one goal: we want your software to run smoothly. You can also call us any time at +1 805-579-6700 M-F 8am-5pm PT.
Download any of the NovaStor DataCenter guides and manuals:
View our support center for additional manuals and guides.
Online User ManualMicrosoft Windows
Linux
Note: The Command Server component only supports x64 OS, Windows or Linux. The oldest Windows OS for a Command Server is Windows Server 2012 x64. To migrate a Command Server to a replacement Windows Server machine follow this Guide.
Download the latest system requirements document for NovaStor DataCenter.
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Our team of backup experts are here to answer any questions you may have about our solutions, functionality, best practices, technical concerns, or specific use cases. We listen to understand your needs, have the experience to help you through any hurdles you may be facing, and we assist you in finding the right solution for your business.
We understand that during the evaluation phase, there are often technical questions that need to be answered by technical backup experts. Our backup experts for both sales and technical support are in-house NovaStor employees who can help answer any pre-sales questions you may have.
Contact Sales:
Phone: +1 805-409-3142
Email: enterprisesales@novastor.com
Contact Pre-Sales Technical Support:
Phone: +1 805-409-3140
Email: enterprisesupport@novastor.com
Or complete our form, and a backup expert will reach out to you.
As long your NovaCare remains current, you automatically qualify for the latest version of your software.
To request your product update, or to inquire about the status of your NovaCare, please fill out our form and someone will contact you shortly.
Street Address
City, ST 00000
Call us: 1-800-COMPANY
(800-000-0000)
US OFFICE
NovaStor Corporation
29209 Canwood St.
Agoura Hills, CA 91301 USA
Tel.: +1 805-579-6700
Fax.: +1 805-579-6710
info@novastor.com
GERMAN OFFICE
NovaStor GmbH
Neumann-Reichardt-Straße 27-33
22041 Hamburg
Tel.: +49 40 63809 0
Fax.: +49 40 63809 62
kontakt@novastor.de
NovaStor Corporation
29209 Canwood St.
Agoura Hills, CA 91301 USA
Tel.: +1 805-579-6700
Fax.: +1 805-579-6710
info@novastor.com